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As VILLON HOMES part of Vilnius Grand Resort we share the same Privacy Policy.<\/span><\/strong><\/p>\n PRIVACY POLICY<\/span><\/strong><\/p>\n UAB VILLON and UAB GOLF AND SPA RESORT<\/span><\/strong>\u00a0both trading as This privacy policy governs the main principles and procedures for the processing of personal data of customers by the Company\u2019s guests of the hotel, spa, golf, and owners\/renters of the resort\u2019s residential properties, and persons who subscribe to newsletters, (hereinafter referred to as You, Your, Yours, or Yourself) carried out by the private limited company UAB VILLON, registration number 110004884, and or UAB GOLF AND SPA RESORT registration number 186756081, both located at E\u017eerai\u010di\u0173 str 2, E\u017eerai\u010diai, Vilnius district municipality, Republic of Lithuania, tel. +37052739700, email <\/span>info@vilniusresort.com<\/span><\/a><\/span>,<\/span><\/p>\n While You use the services of the hotel, spa, golf club, and residential properties (Villas, Townhouses, and Apartments), or receive newsletters and discounts from the Company, this privacy policy is intended to introduce You to the processing of personal data carried out by the Company.<\/span><\/p>\n <\/p>","protected":false},"excerpt":{"rendered":"As VILLON HOMES part of Vilnius Grand Resort we share the same Privacy Policy. PRIVACY POLICY UAB VILLON and UAB GOLF AND SPA RESORT\u00a0both trading as VILNIUS GRAND RESORT\u00a0(hereinafter referred to as the Company) This privacy policy governs the main principles and procedures for the processing of personal data of customers by the Company\u2019s guests… View Article<\/a>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\t\n
\nVILNIUS GRAND RESORT<\/span><\/strong>\u00a0(hereinafter referred to as the Company)<\/span><\/p>\n
\nPersonal data includes any information based on which Your identity may be or is determined: surname, name, telephone number, e-mail address or postal address, information on the provision of services to You (date, service, price, quantity, amount, discount) and other information (hereinafter referred to as Personal Data).
\nThe Company\u2019s privacy policy is available at any time on the Company\u2019s website, at the hotel reception, at the golf club\u2019s reception, and the reception of the Spa.<\/span><\/p>\n
\nHow the Company processes Your data<\/span><\/b>
\nTitle, name, surname, place of residence (only when registering at the hotel), e-mail address, telephone number, age (year of birth only upon registration at the Your system), which You have submitted to the Company to use the Company\u2019s services, by filling in the hotel registration form the registration form at the SPA center registration form, green card registration form, golf club membership agreement, Your registration form, loyalty card receipt form, newsletter receipt form, applicable forms of owners and or renters of the Villas, Townhouses and Apartments (situated within the resort) as well as other personal data to the Company on legitimate grounds. Your personal data may be submitted to the Company by the organizer of Your accommodation if You book the hotel accommodation service not by Yourself, but through another company, institution, or organization.
\nThe Company processes Your image, which is recorded upon Your arrival at Vilnius Grand Resort complex, using video monitoring in the public areas of Vilnius Grand Resort with video surveillance cameras. The Company also processes the personal data of Yours (name, surname, telephone number, e-mail address), which You provide to receive newsletters of Vilnius Grand Resort by e-mail or to use the Company\u2019s loyalty card.<\/span><\/p>\n
\nMandatory reporting and the consequences of non\u2013submission
\nYou must provide complete and correct personal information. This is necessary if the aim is to conclude or fulfill a contract already concluded with You (for the provision of accommodation services, golf club services, spa services, property services). If You do not provide personal data for the above-mentioned purposes, the Company will not be able to properly perform the agreement concluded with You.
\nPurposes and legal basis of data processing
\nPersonal data is processed in the Company for the following purposes:
\n\u2022 To identify You when concluding service contracts with the Company
\n\u2022 to provide You with accommodation services, services provided by the golf club, the spa center, and to contact You for the service (regarding the adjustment of the time of reservation of services, etc.)
\n\u2022 to solve problems related to the provision of services to fulfill contractual obligations and other purposes related to the performance of contracts
\n\u2022 for identification purposes when You use a loyalty card
\n\u2022 to contact You about items left behind
\n\u2022 for direct marketing (offering goods and services to individuals and\/or seeking their opinion on the goods and services offered)
\n\u2022 to inform You about the Company\u2019s planned celebrations, events, and promotions, service offers, other news
\n\u2022 to ensure the security of the Company\u2019s employees, other guests, and the security of the Company\u2019s property (video data from surveillance cameras, sound recording data at the hotel reception)
\n\u2022 to make, enforce and defend legal claims
\n\u2022 to comply with statutory obligations (i.e. tax obligations) to issue financial documents
\n\u2022 for other legitimate purposes related to the above.
\nThe basics of personal data processing are:
\n\u2022 Your consent to the use of personal data or when it can be concluded that You have consented to their use for a specific purpose \u2022 a contract concluded or executed when You are one of the parties (hotel, spa complex, and golf club registration forms filled in and signed by You are contractual documents)
\n\u2022 personal data must be processed for a legitimate interest pursued by the Company or a third party to whom the personal data are disclosed and if Your interests or fundamental rights and freedoms necessitating the protection of personal data do not prevail (i.e. video surveillance justified by the legitimate interest of the Company to ensure the safety of employees, guests of the complex, the safety of the Company\u2019s property)
\n\u2022 the processing of personal data is necessary to fulfill the legal obligation applicable to the Company (i.e. The obligation to archive documents established by law, the obligation to preserve financial documents for tax purposes, the obligation to provide data to public authorities, etc.)
\n. Use of personal data for direct marketing purposes; the Company also processes Your data for direct marketing purposes
\n\u2022 sending newsletters to the e-mail address You specified with the Company\u2019s news about ongoing events, promotions, and latest offers\/advertising of goods\/services, asking customers\u2019 opinions on the offered goods and services
\n\u2022 providing You with discount offers if You are registered to participate in the Company\u2019s loyalty program. Your personal data will be stored and used for direct marketing purposes only if You have submitted Your data on the Company\u2019s website and agreed to receive the Company\u2019s newsletters and special offers by e-mail or by post
\n\u2022 In the registration forms You have indicated that You agree to receive the Company\u2019s newsletters and special offers by Your e-mail or by post.
\n\u2022 You have indicated in the registration forms that You agree that the Company will contact You for the purposes of direct marketing via the specified telephone number
\n\u2022 In the loyalty program registration form, You have indicated that You agree to receive the Company\u2019s loyalty program news, the Company\u2019s newsletters, and special offers by e-mail. by mail. If You give Your explicit consent to the use of Your personal data for direct marketing purposes, the Company may use Your data to analyze and improve the effectiveness of its websites, advertising and market research, and for other marketing and sales purposes.
\n\u2022 You have the right to demand that the Company acquaints You with the personal data processed by You, and to inform You what Your personal data is, from which sources, for what purpose and how it is processed, and to whom it is provided;
\n\u2022 that the Company corrects or supplements incorrect, incomplete, inaccurate personal data and\/or restricts the processing of such personal data, except for storage
\n\u2022 that the Company destroys (deletes) Your illegally stored personal data or suspends the processing of such personal data, except for storage
\n\u2022 receives personal data relating to You that You have provided to the Company and transfer that data to another data controller. You have the right to object to the processing of Your personal data for direct marketing purposes, and You have the right not to state the reasons for such objection. You have the right to withdraw Your consent to the processing of personal data at any time. In this case, Your personal data is destroyed immediately, except where personal data must be protected in fulfillment of a legal obligation, in cases where the legitimate interests of the controller outweigh Your interests, rights, and freedoms, or in order to assert, enforce or defend legal claims.
\nData retention period
\nFor the purposes of direct marketing, and the loyalty program \u2013 10 years from the moment of receipt of the consent to process the data (or from the moment of receipt of the data, when the consent is not mandatory)
\nTo send newsletters \u2013 as long as the newsletters are sent and one month after the person refused to receive the newsletter, but not longer than 10 years.
\nFor the performance of the contract, as long as the contract is valid and for 10 years after the end of the contract, to conclude the contract from the first contact with a potential client until the conclusion of the contract, or one year when the contract is not concluded.
\nWhen seeking to enforce or defend legal claims, Your personal data may be processed for as long as necessary in those cases.
\nTransfer of data to third parties
\nThe Company may transfer Your data for processing only to the following third parties:
\n\u2022 Company data processors \u2013 server service provider, website administrator, persons responsible for creating and sending newsletters to Your; persons responsible for the administration of databases and information systems used by the Company
\n\u2022 public authorities or law enforcement agencies if the data are required on a lawful legal basis.
\nThe Company does not transfer Your personal data to third countries outside of the European Union.<\/span><\/p>\n
\nExamination of requests and complaints<\/b>
\nYou have the right to submit requests related to Your rights specified in this policy, as well as claims and complaints regarding unauthorized processing of personal data or possible violation of Your rights to the Company at E\u017eerai\u010di\u0173 st. 2, E\u017eerai\u010diai, Vilnius district. sav., Republic of Lithuania, by e-mail info@vilniusresort.com. You also have the right to submit Your complaints to the State Data Protection Inspectorate, A. Juozapavi\u010diaus str. 6, 09310 Vilnius.<\/span><\/p>\n